Privacy Notice/Disclaimer

Privacy Notice

Information on processing your data according to Art. 13 of the EU General Data Protection Regulation (GDPR).

We process personal data in compliance with the provisions of the EU General Data Protection Regulation (GDPR) and the German Federal Law on Data Protection. References to legal regulations refer to the General Data Protection Regulation (GDPR), as well as to the Federal Data Protection Act as valid from 25.05.2018. 

Responsibility lies with Helmut Seitz GmbH, Joseph-Baur-Str. 4, 86316 Friedberg, Bay, Germany, Tel: +49 (0) 821 / 54 38 62 -0, Fax: Tel: +49 (0) 821 / 54 38 62 -99, info(a_t)

Contacting our data protection officer
If you have any questions or comments regarding data protection, please contact our data protection officer at Helmut Seitz GmbH as follows: DATA PROTECTION, Joseph-Baur-Str. 4, 86316 Friedberg, Bay, Germany, Tel: +49 (0) 821 / 54 38 62 -0, Fax: Tel: +49 (0) 821 / 54 38 62 -99, info(a_t)

The collection and processing of personal data as part of our online services

What kinds of data do we use?
This privacy policy applies to the online services provided by Helmut Seitz GmbH and any personal data collected as part of these services. Separate and individual privacy policies and declarations apply to third-party websites that we may have links to. Helmut Seitz GmbH provides information in this website so that users can obtain information about the company’s range of products, as well as the company itself.
When you use our website, we take the matter of protecting your privacy very seriously. Therefore, we will be happy to provide you with information about how you can use our website anonymously.
We do not request, collect or pass on any information that could personally identify an individual using our site and we do not disclose information to third parties, whether in Germany, the EU or outside the EU. Anyone under the age of 18 may not pass on their personal data to us without the written consent of their legal guardian.

For reasons of technical necessity, when you access our web pages, data is transferred to our web server from your Internet browser. When your web browser connects to our Internet server and during your use of our website, we collect the following data:

- The date and time you connect to our server
- The name of the data file containing the information you access
- The page containing the data file(s) you access
- The access status of the file (successfully transferred, not found, etc.)
- The type of web browser and operating system you are using
- The full IP address of the computer you are using to connect to our site
- The volume of data you access

For technical and security reasons, especially when it comes to protecting our server from hackers, we only store this data for a short period. It is not possible to personally identify a user based on this data. After a maximum of seven days, the IP address is made anonymous at the domain level and it cannot be linked to an individual user. The data is processed in this anonymous form for statistical purposes. However, we do not use it to make any comparisons to other databases and we do not transfer it to third parties, even in part.
We do not save or process any data through our website other than in the ways mentioned above.

Do we use cookies?
Cookies are little text files (not programs) and they store some types of access data. We do not use cookies.

Other forms of collecting and processing personal data for customers and other parties1

What data and sources of data do we use?
We process personal data received from our customers or other stakeholders that relates to the business we carry out. In addition, as far as necessary when providing our services, we process personal data from legitimately obtained sources that the public can access (such as business registers, the press, the Internet).
Relevant types of personal data relate to business information such as titles, names, addresses, departments and other business contact information. This can include data concerning orders and data obtained from carrying out our contractual obligations, advertising and sales data, documentation data and other data within the categories already mentioned. 

What do we use your data for (the purpose of processing) and what is the legal basis for doing so?
a) To fulfill our contractual obligations (Article 6 (1) (b) of the GDPR)
Data processing takes place for purchases, providing services, work contracts and other contracts. Further details are contained in the contract documents and terms and conditions.
b) Within the scope of the balancing of interests (Article 6 (1) (f) of the GDPR)
To the extent necessary, we will process your data beyond the scope of actually performing the contract to protect our own and third party justified interests. Examples are:
- Advertising or market and opinion research unless you have objected to the use of your data,
- Lodging legal claims and defences in case of legal disputes,
- Ensuring IT security and IT operations,
- Preventing and investigating criminal offenses,
- Measures for business management and advanced development of services and products,
c) As a result of your consent (Article 6 (1) a of the GDPR)
To the extent you have consented to the processing of personal data by us for certain purposes (such as advertising, visiting representatives, newsletter delivery) such processing is legitimate on the basis of your consent. Once given, consent may be revoked at any time. This also applies to the revocation of declarations of consent given to us before the effective date of the GDPR, i.e. before 25 May 2018. Revocation of consent has an effect only for the future and does not affect the legitimacy of the data processed up to the point of revocation.
d) On the basis of statutory regulations (Article 6 (1) c of the GDPR) or in the public interest (Article 6 (1) (e) of the GDPR).
Moreover, as a company, we are subject to various legal obligations, i.e. statutory requirements (such as tax laws and reporting obligations).

Who will receive my data?
Within our company, we grant access to your data to those entities who need it in order to comply with our contractual and statutory obligations. Service providers and agents appointed by us may also receive the data for these purposes, on the condition that they, specifically, observe data secrecy. These are companies in the categories of IT services, logistics, printing services, telecommunication, debt collection, consulting and sales and marketing. As far as passing on data to recipients outside of our organisation is concerned, we feel particularly committed to data protection. Under these circumstances, recipients of personal data may be, for example:
- Public authorities and institutions (such as tax authorities, authorities prosecuting criminal acts), provided a statutory obligation or an official decree is in place,
- Other companies (for example commercial agencies of Helmut Seitz GmbH, transport, payment, collection, personnel and printing service providers),
- Creditors or insolvency administrators who are requesting foreclosure,
- Service providers we use for order processing.
- Other recipients of data may be those bodies for which you have given us your consent to data transfer or, respectively, for which you have granted an exemption on the basis of an agreement or consent or to which we may transfer personal data for the balancing of interests.

Will the data be transferred to a third country or to any international organisation?

For how long will my data be stored?
We process and store your personal data as long as this is required to meet our contractual and statutory obligations. If the data is no longer required to perform contractual or statutory obligations, it will be erased on a regular basis, unless temporary or further processing is necessary for the following purposes:
Compliance with obligations of retention under commercial or tax law which, for example, may result from the German Commercial Code (HGB) or the German Fiscal Code (AO). As a rule, the time limit specified there for retention of documentation is 2 to 10 years.
Preservation of evidence under the statutory regulations regarding the statute of limitations. According to Secs. 195 et seq. of the German Civil Code (BGB), these statutes of limitations may be up to 30 years, with the regular statute of limitation being 3 years.

Am I obliged to provide data?
Within the scope of our business relationship, you are obliged to provide personal data that is required for starting, executing and terminating a business relationship and for compliance with the associated contractual obligations or when collecting data is imposed upon us by law. Without this data, we will not normally be able to enter into a contract with you, perform under such a contract or terminate it.

To comply with our statutory duty, we will notify you in writing after receiving your first request about whether data is stored with us and what personal data about you is stored with us. You can, in principle, revoke any given consent concerning the storage of your personal data at any time in the future by sending us a short message or a brief note. To process this request, we will need to store your data.

Your rights
In accordance with the GDPR, you have various rights that arise from Articles 15-18 & 21 of the GDPR, in particular:
1. The right to information
In accordance with Article 15 of the GDPR, you can obtain information about your personal data that we process. When requesting this information, your request should be precise so we can effectively prepare the necessary data to send to you. Please note that, in accordance with statutory provisions (especially § 34 of the BDSG and Article 10 of the BDSG), under certain circumstances, your right to information may be restricted.
2. The right to correction
If information about you is no longer correct, you can request correction under Article 16 of the GDPR. If your data is incomplete, you can request for it to be completed.
3. The right to deletion
Under the terms of Article 17 of the GDPR, you may request that your personal data is deleted. Your right to deletion depends, among others, on whether we still need to hold this data about you to fulfil our legal requirements.
4. The right to restrict processing
Within the scope of the provisions of Article 18 of the GDPR, you have the right to request the restricted processing of data that concerns you.
5. The right to appeal
If you believe that we have not complied with data protection regulations when processing your data, you can submit a complaint to a competent authority for data protection (Article 77 of the GDPR in connection with § 19 of the BDSG).
6. The right to object
According to Article. 21 of the GDPR, you have the right, at any time, to object to the processing of data about you for individual and personal reasons. However, we can only comply if, for example, we have no legal requirements in terms of processing. You can also withdraw your consent to the processing of your personal data at any time. This also applies to withdrawing declarations of consent issued to us before the GDPR came into force, i.e. before 25th May 2018. Please note that withdrawing your consent only applies to the future. Any data processing that took place before you withdrew your consent cannot be changed.

Detailed information about your right to object according to Article 21 of the GDPR
An objection can be submitted in any form and should contain the subject heading "objection", stating your name and address. It should be sent to the responsible person as detailed above in the information about "responsibility".

- The right to object in individual cases:
For reasons concerning your personal situation, you have the right to object at any time to the processing of your personal data according to Article 6 (1) (e) of the GDPR (data processing in the public interest) and Article 6 (1) (f) of the GDPR (data processing for legitimate interests).
If you object, we will no longer process your personal data unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or if we need to process your data as part of enforcing, pursuing or defending legal claims.

- The right to object to your data being processed for direct marketing purposes: In individual cases, we will process your personal data as part of our direct marketing. You can object at any time to your personal data being processed for this type of advertising. If you do object, we will no longer process your personal data for direct marketing.


The content of our online offer

The author does not assume any liability for the timeliness, correctness, completeness or quality of the information provided. Liability claims against the author due to material or immaterial damage caused by the use or disuse of the provided information and/or by the use of incorrect and incomplete information are excluded, unless the author has acted with gross negligence or willful intent.
All offers are without engagement and non-binding. The author expressly reserves the right to modify, amend, delete or temporarily or permanently cease publication of parts of the pages or the entire content without further notice.

References and links

A liability for direct or indirect references or links to other websites ("hyperlinks") that are not within the author's responsibility will only occur if the author is aware of the contents and would technically be able or reasonably expected to prevent the use in the event of unlawful content.
The author hereby expressly declares that at the time the link was set up, no unlawful content was noticed on the linked websites. The author does not have any influence on the current and future design, contents or authorship of the linked websites. Therefore, the author hereby dissociates himself from all contents of linked websites that were modified after the link was set up. This statement is valid for all links and references set up as part of our Internet offer, as well as for external entries in guest books, discussion forums, link directories, mailing lists and in all other forms of databases where external writing access to the content is possible. The provider of the linked website is exclusively liable for illegal, incorrect or incomplete contents and especially for damage resulting from the use or disuse of this information, not the person who merely makes a reference to this publication via a link.
By means of a judgment passed on May 12, 1998 - 312 O 85/98 - "Liability for links", the district court of Hamburg concluded that whosoever publicises a link shall be potentially co-liable for the content of the linked Internet pages. 

Copyright and trademark law

The author makes every effort to observe the copyrights concerning the used pictures, audio documents, video sequences and texts, to use pictures, audio documents, video sequences and texts he created or to use license-free pictures, audio documents, video sequences and texts.
All brands and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the trademark law valid at that time and to the registered proprietor's right to possession. Merely a mention does not lead to the conclusion that brands are not protected by third party rights!
The copyright for published items created by the author remains with the website's author. Duplication or use of such pictures, audio documents, video sequences and texts in other electronic or printed publications is only allowed with the author's express consent.

The legal effectiveness of this disclaimer

This disclaimer must be considered as a part of our internet offer, which is referenced on this page. If sections or individual terms of this text are not legal or correct, the contents and validity of the remaining parts of the document remain unaffected.

1 e.g. representatives, those who are interested in our products, people who are not customers.